Our FAQ's are what We ask you, they are not the answers to questions you ask us, for the answers to those you need to talk to us!
For some helpful information on choosing the right stove for you, please have a look at our Choosing your stove page
Think about these following things before you look for a stove
- Are you looking for a stove to use as a room heater only or do you want a boiler for domestic hot water and/or full central heating?
- Do you have a chimney in the room?
- How old is the house?
- Are the windows double glazed?
- How many windows, doors, external walls?
- How big is the room its going on?
- Is it open plan?
- What is there now?
- Is it a brand new installation or a replacement?
- Are there radiators in the same room?
The answers to all the above will help us establish the correct output of stove and type. Now we go on to the style of stove you prefer
Delicate question - but what is your budget? Stoves vary in price from £250 to £4,000 with the most popular sellers costing about £500-£1,500. Bear in mind that however much you spend on the appliance, the liner or flue system can cost anything between £500 and £2,500 on top of the purchase price of the stove.
What sort of look do you want? We have traditional, cottage style, sleek, modern, one door, two door, canopy, flat top, large glass area, enamelled, coloured, plain, tall, large. Think about where it has got to go. If you have a big inglenook that needs filling then there's no point choosing a physically small stove with a flat top as it wouldn't look right.
Even though people are getting more environmentally aware, we very rarely have customers who walk in and ask for the most efficient stove we sell. Most decisions are made on looks.
Next we go on to the practicalities of the appliance
How often will you use it? Every day, just in the evenings, weekends only, only high days and holidays? Do you expect it to stay in overnight/all the time 24/7?
Do you want to burn wood only or smokeless fuel as well? Multi fuel burners should not be used to burn household coal. Have you got space to store wood? We can supply a lovely range of bespoke log stores if needed, and these can be made to any size you require.
Have you got your own supply of logs or will you be buying in? Small stoves need small logs so think about the size of logs you want to burn. Our recommended log suppliers can deliver pre cut seasoned logs to your specified size.
Wood logs are only meant to burn for 1.5-2 hours, adding little and often is the best way to burn wood, just think about the realities of running a stove. Coal will last longer, so if you want to leave it for longer periods unattended then choose a multifuel burner.
Quite a few stoves we sell are for holiday cottages or rented properties, think about cost of spares and replacement parts if you, as a landlord, are responsible. Go for a stove that is simple to use and with fewer moving parts.
As you can see there is a lot to think about. Once we have the answers to these questions we can then start answering yours.
We have all the answers to your FAQ's so come in and see us