top of page

FAQs

What is the correct way to light my Stove?

Get your fire going with confidence, learn the right steps, safety checks and best practices to light your stove cleanly and effectively.

How do I choose the right fuel for my product?

Using the right fuel keeps your stove efficient, safe, and long-lasting. Find answers here on which fuels work best for your appliance and how to use them properly.

How do I spring clean
my stove?

Spring is commonly known for being the time of year where you give your house a thorough clean. Take a look at our guide to help you achieve sparkling results.

How do stove fans
work?

Maximise the warmth from your stove and distribute it evenly around the room with our high‑efficiency stove fans — no extra power required, just smarter heat.

What are the do's & don'ts to get the best from my stove? 

Here’s our quick list of do’s and don’ts for any wood-burning and multi-fuel appliances. Be sure to follow them if you want the best results from your stoves!

What is SIA
Eco-design regulations?

In simple terms, the Ecodesign Regulations will set new minimum seasonal efficiency and maximum emission requirements for solid fuel burning.

bottom of page